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Privacy Policy

Lalello’s Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Lalello
 the “Site”.


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:


Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to manage them visit: http://www.aboutcookies.org.uk/managing-cookies

Log Files

Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web Beacons

tags and pixels are electronic files used to record information about how you browse the Site.

Google Analytics

We may use Google Analytics to help analyze how users use the Site. Google Analytics uses Cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other personally identifying information. We do not combine the information generated through the use of Google Analytics with your Personal Data.

Although Google Analytics places a persistent Cookie in your web browser to identify you the next time you visit the Site and use our services, the Cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to our Site is governed by the Google Analytics Terms of Use and Privacy Policy.

Currency Conversion

By using our website, you agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser. A session cookie is a temporary cookie which gets automatically removed when you close your browser. We do this in order for the correct currency to remain selected and consistent when browsing our website, this enables the prices to convert to the correct local currency for the duration of the session (We also display a tool to allow users to switch to a different currency if required).

Additional Information

When a user makes or attempts to make a purchase through the Site, we collect certain information, including name, billing address, shipping address, payment information (including credit card numbers or Paypal addresses), email address, and optionally, phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use
Personal Information collected generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Personal Information to:

Communicate with you

Screen our orders for potential risk or fraud

Provide information or advertising relating to our products or services

To improve and optimize our Site

To assess the success of our marketing and advertising


We share your Personal Information with third parties to help us
better understand user behaviour on our Site. All shared data is with companies whom treat user data fairly and have their own policies which extend to the Site.

For example as this Site is hosted and built on the Shopify platform, we adhere to the Shopify privacy policy, which may be found at https://www.shopify.com/legal/privacy

In addition we also use Google Analytics to help us understand how our customers use the Site. This privacy policy may be found at https://www.google.com/intl/en/policies/privacy

Finally, we may also share your Personal Information to comply with applicable laws,
regulations and requests by authorities as requested.


We use Personal Information to provide targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of targeted advertising please review the links below


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you place an order through the Site, we will maintain your Order Information for our records unless you ask us to delete this information.

The Site is not intended for individuals under the age of 18.

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by
way of our contact page with a clear subject line to assist in getting the right information to you as efficiently as possible.

Otherwise please feel free to write to us at the following physical address

Lalello, Hamilton Court, Templemead, Witham, Essex, CM8 2DF United Kingdom